Privacy policy

Averill Mahjong operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Averill Mahjong is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.
We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.
  • Account information including your username, password, security questions, preferences, and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, purchase, return, exchange, cancel, and your past transactions.
  • Communications with us including the information you include when sending a customer support inquiry.
  • Device information including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information including information regarding how and when you interact with or navigate the Services.
2. Personal Information Sources
We may collect personal information from the following sources:
  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services, including from your device and through cookies and similar technologies.
  • From our service providers, including when they collect or process personal information on our behalf.
  • From our partners or other third parties.
3. How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:
  • Provide, tailor, and improve the Services, including processing payments, fulfilling orders, remembering preferences, sending account notifications, processing purchases, returns, exchanges or other transactions, managing your account, arranging shipping, facilitating returns and exchanges, enabling reviews, and creating a customized shopping experience.
  • Marketing and advertising, including sending promotional communications and showing online advertisements for products or services on the Services or other websites.
  • Security and fraud prevention, including authenticating your account, providing a secure payment and shopping experience, detecting and investigating possible fraudulent, illegal, unsafe, or malicious activity, and securing our Services.
  • Communicating with you, including providing customer support and maintaining our business relationship with you.
  • Legal reasons, including complying with applicable law, responding to valid legal process, participating in legal proceedings, and enforcing or investigating potential violations of our terms or policies.
4. How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including:
  • With Shopify, vendors, and other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
  • With business and marketing partners to provide marketing services and advertise to you.
  • When you direct, request, or otherwise consent to disclosure, such as to ship products to you or through social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations, to enforce applicable terms or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
5. Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services may be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside.
To help protect, grow, and improve our business, we may use Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, other merchants, and Shopify. In these circumstances, Shopify may be responsible for processing certain personal information, including responding to requests to exercise rights over data processed by Shopify.
6. Third Party Websites and Links
The Services may provide links to websites or online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms.
We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on those sites.
7. Children's Data
The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us to request deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age as those terms are defined in applicable law.
8. Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. In addition, any information you send to us may not be secure while in transit.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce contracts and policies.
9. Your Rights and Choices
Depending on where you live, you may have rights including access, deletion, correction, portability, and opt-out rights related to sale, sharing, or targeted advertising. These rights are not absolute and may apply only in certain circumstances.
You may opt out of promotional emails at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send non-promotional emails, such as messages about your account or orders.
We will not discriminate against you for exercising these rights. We may need to verify your identity before processing requests, as permitted or required under applicable law.
10. Complaints
If you have complaints about how we process your personal information, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.
11. International Transfers
Please note that we may transfer, store, and process your personal information outside the country where you live. Where required, we will rely on recognized transfer mechanisms or equivalent protections under applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.
13. Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise available rights, please email us at hello@averillmahjong.com or contact us at 620 North 6th Street, 1262, San Jose, CA, 95112, US.